Dear Starbucks,
I have meant to write this for many weeks now, but have been delayed due to a busy toilet-training 2-year-old. I must apologize for our visit to your store. We were there one afternoon enjoying a late-day coffee for myself and apple juice for my little ones. We are all extremely fond of your stores and enjoy visiting them now and then for special treats.
After all the liquid at our table had been consumed, my little toilet-training 2-year-old got down out of her chair and began fidgeting. I was too busy talking to my big girl about school happenings to notice the little feet dancing away around our table. In an instant my big girl exclaimed "she peeeed!" I looked down at your newly tiled floors and noticed a large puddle of yellow liquid coming from the shoes of my little one {it wasn't spilled apple juice}.
My mind whirled with millions of thoughts about how I was going to clean up our mess without attracting any attention to ourselves. This is one of those stores that is frequented by business-folk engrossed in their laptops or engaging in business talk with other co-workers. It is not really the kid-friendly type of store we usually visit. I frantically grabbed our things and lifted my girl up, holding her out at arms length, and dashed into the nearby restroom. We cleaned up a completely soaked 2-year-old from the waist down {including the new shoes that had just been purchased} with the few wipes I had in my purse and many paper towels. Thankfully, I had a change of clothes for her.
We emerged from the restroom, disheveled and nervous about the puddle of urine that still lay underneath our table. I sopped up the puddle with far too many napkins for our eco-conscious world. After all my efforts to be discreet, the entire scenario didn't even seem to be noticed by anyone in the crowded store.
Nevertheless, I wanted to apologize for the urine stained grout at your store. Hopefully the floor has been cleaned with bleach solutions to avoid any stench by now. I was just too embarrassed to mention anything to your staff and certainly didn't want any of them thinking they had to help clean the mess of my toilet-training 2-year-old.
I appreciate your understanding in regards to this matter.
Your ever-loyal customers,
The frantic mother, the toilet-trained 2-year-old and her big sister



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